A practical troubleshooting checklist

WooCommerce Order Emails Not Sending: Troubleshooting Checklist

Trace missing customer and admin notifications without confusing email delivery with order creation.

A practical troubleshooting checklist

Trace missing customer and admin notifications without confusing email delivery with order creation.

  1. 01

    Confirm a usable backup or hosting snapshot before disabling code or restoring files.

  2. 02

    Confirm order status and which notification should fire.

  3. 03

    Check WooCommerce email settings and recipient addresses.

  4. 04

    Inspect SMTP or mail-service logs for rejection and errors.

  5. 05

    Verify SPF, DKIM, DMARC and the sending domain.

  6. 06

    Test the agreed work and hand over a clear summary.

When to ask for help

A useful first email explains the outcome you want, the current site and the most urgent constraint.

Do not include passwords or payment credentials in the first message.

WooCommerce Order Email Deliverability

Further reading

WordPress / WooCommerce Resources — WordPress