A practical troubleshooting checklist

How to Fix the WordPress Critical Error

A safe first-response checklist for the WordPress 'critical error' message. Start with evidence and a backup before changing production files.

A practical troubleshooting checklist

A safe first-response checklist for the WordPress 'critical error' message. Start with evidence and a backup before changing production files.

  1. 01

    Record the exact error and when it began. Note recent plugin, theme, PHP or WordPress updates.

  2. 02

    Confirm a usable backup or hosting snapshot before disabling code or restoring files.

  3. 03

    Check the hosting PHP error log. If needed, enable WP_DEBUG_LOG temporarily without displaying errors publicly.

  4. 04

    On staging where possible, disable the most recently changed plugin or theme and retest. Avoid bulk deletion.

  5. 05

    Check PHP version, memory limits, theme compatibility and database or hosting errors.

  6. 06

    Verify admin login, public pages, forms and WooCommerce checkout if present; remove temporary debug settings.

When to ask for help

If you cannot access the site or the cause is unclear, send the URL and sanitized error log for a scoped diagnosis.

Do not include passwords or payment credentials in the first message.

WordPress Emergency Repair

Further reading

WordPress / WooCommerce Further reading Resources — WordPress