A practical troubleshooting checklist
WooCommerce Checkout Not Working? A Troubleshooting Checklist
A practical sequence for investigating checkout errors, failed payments and missing orders without experimenting on live customer transactions.
A practical troubleshooting checklist
A practical sequence for investigating checkout errors, failed payments and missing orders without experimenting on live customer transactions.
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01
Reproduce the issue with a safe test product and note the step, browser and exact error.
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02
Check HTTPS, required address fields, shipping zones, taxes and store currency settings.
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03
Confirm the gateway is in the intended live or test mode; inspect webhook and callback status.
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04
Review WooCommerce status logs and browser console errors; remove personal data before sharing logs.
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05
On staging, isolate caching, optimization, plugin and theme conflicts one change at a time.
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06
Run a test order and verify payment result, order status, stock, emails and return URL.
When to ask for help
Do not send card numbers or payment credentials. For a production outage, request a scoped checkout diagnosis.
Do not include passwords or payment credentials in the first message.
WooCommerce Checkout & Payment Repair